happy hour turned sour at the Apartment, The Curve..

Karen and moi

the poor girl placing ice on the bump on the head..forgot to take a picture of the snooker ball

this was taken a few minutes before the accident happened.

Malas nak rewrite what happened.. so i am just copying the email that i have written and sent to the Apartment restaurant and the Curve shopping mall.

Read on to know what actually took place.....

I am writing this email to inform you of the incident that took place at the Apartment Monday 31 January between 9.30pm to 10pm where the snooker ball fell (on high impact) from the 3^rd floor on Miss Chia’s head while we were having dinner at the ground floor.

We could not comprehend what had happened until one of the waiters happily showed us what had hit Miss Chia’s head. It was a white snooker ball.

The restaurant waiters/staff also did not manage to initiate emergency steps such as bringing an ice pack immediately to lessen (and to actually prevent any blood clot from happening) until I asked for the ice pack.

With this I am writing this email on behalf of Miss Chia as well as my 4 other friends who witnessed the whole incident who may have as well became victims of this horrible incident.

For being such a posh eatery, we cannot comprehend how the Apartment management take the safety of its patron so lightly as the snooker ball would for a fact likely to overshoot its play area - who in the right mind would want to place the game upstairs where fresh players or even bad players would definitely tend to overshoot and hit something and now worse, someone!

Just imagine if the ball actually hit a toddler or a baby. It could have been a fatal accident. In this case, no amount of money will ever compensate for the life of another human being.

Bear in mind the apartment‘s decoration and ambience consist of glass and many fragile (easy to break) items, from glass tables to glass window. It would have been more frightening if it broke some glass and the shards hit all of us in the face!

This is not something that the apartment management should take lightly, same goes for the Curve’s safety/risk and health department (wonder if you even have such department in your management?)

Here we would like to stress that :

The Apartment’s Management

• The Apartment should have taken measures to ensure such silly accidents do not happen – for such an established eatery to have the silliest of incidents occurring is so bizarre.
• Please note that we were told that this is NOT THE FIRST time that the ball fell from the upper floor; only this time we were told that it had hit a person on the head!
• The Apartment Management to contact Miss Chia Yune Une (cc-ed in this email) and understand the concerns that she has regarding this matter
• While we requested and insisted for the bill, the Apartment made sure that we did not have to pay for the amount incurred. Again, this is not a matter of settling the bill and let bygones be bygones. We want to make sure that other people’s safety is not taken for granted and that the Apartment must take responsibility on what has happened.

The Curve’s Management

• We are calling for the Curve’s management to ensure that the Apartment within this next few days take the necessary action in ensuring that this accident will not happen again.
• The Curve management to ensure safety and precautions are met by their tenants – do rounds and checks as such incidents jeopardize the safety and the credibility of this shopping mall

With this, we look forward to hearing the response from the Apartment and the Curve’s management.

Thank you.

Regards

Tunku Faradiana